HOW WE WORK

We provide a dedicated customs clearance solutions for businesses of all sizes from regular importers and exporters who use our freight services or companies who are just looking for a customs broker to add onto there core services like courier companies, wholesalers, retailers and e-commerce businesses and even private individuals. Our tailored service can take the hassle and of every type of import requirement you may have.

Customs clearance is specialized and completed part of all imports and exports and there are heavy penalties for making false declarations or incorrect declarations. Where it could take the inexperienced companies and personnel many hours to complete the process, Striwak can get most shipments cleared on the day of arrival. We complete the paperwork; and we get things processed making it a smooth process for you to take delivery of your goods.

Ownership means that our people take personal responsibility for the performance of the company, and reap personal reward for excellent work. The origin and destination stations are responsible for making sure their shipments are moving correctly. At the same time, every Striwak employee/agent gives personal service to every piece of freight and its owner. They are always aware of its status and are all responsible for ensuring that it arrives at its destination on time. Ownership means responding to each customer's unique needs and following every shipment every time, to ensure that those needs are met.

We communicate regularly with our customers/agents regarding the services they need, and Striwak's performance of those services. This communication includes the full and realistic explanation of what Striwak will do to serve the customer, as well as periodic performance reviews and automated notifications to the customer of the status of individual shipments. Striwak will never give excuses and will always serve its customers with the utmost loyalty and honesty. Striwak agents also communicate regularly with each other to avoid problems before they occur and to solve problems quickly when they do occur.